IT Specialist II
Papa Inc. - Miami, FL
Provision and Administrate Virtual Machines, managing Windows 365 & AWS environments.
Manage cloud server environments supporting 800+ remote and onsite users within various platforms such as AWS, Okta, Google suite, Office365 and Azure.
IAM account management including provision and deprovision using SAAS platforms Okta, MS Intune, and AWS Console.
Implement various scripts to automate daily responsibilities using languages such as Bash, PowerShell, and Python. Improving efficiencies within the role significantly.
Perform security & device patching, ensuring latest policy equipment standards.
Monitor system performance, addressing non-compliant alerts promptly.
Conduct Quarterly and Annual audits. Resulted in lower company costs and freed up resources.
Ensure successful execution of Backup utility tool that ensures data integrity without compromising organizational performance.
Configure and maintain Cloud storage accounts for various department use.
Lead asset management for 1000+ assets, including procurement, deployment, recovery, and re-deployment.
Develop and deploy software packages through self-service portal.
Facilitate training for new employees and provide mentorship.